How To Order

Custom T-shirts & Apparel

At Phantom Chicken, all items are printed by hand with a squeegee using inks and screens set up on a manual 4-color press. While this may sometimes seem like another language, we have put a list of steps together to help make the ordering process simple and stress free.



Steps to placing an order with us

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Create Graphics Step No.1
Create Printable Graphics

To screen print, the graphic files need to be prepared in a certain way.
Preferred files are created in a vector format, with no placed images, and with all fonts turned to outlines.
They can be sent as an .ai, .pdf, or .eps file(s).


HOW TO PREPARE GRAPHICS

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Choose Apparel Step No.2
Make Apparel Choices

There are many apparel options for you to choose from. In the catalog you can search by brand, style or color. You can also check avaialbility for each item in the inventory section. Size measurements are listed under the View Specs Tab.


APPAREL CATALOG
We have more information on apparel, and picked our favorite and most popular brands. Check out our Apparel Page.

APPAREL PAGE

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Request Quote Step No.3
Fill Out Quote Request Form

Fill out the Quote Request Form.
Separate designs require separate quote requests.


QUOTE REQUEST FORM
You can skip the form and send an Email. Simply let us know what you are looking for - the more information you can send - the better.



EMAIL US
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Get Estimate Step No.4
Receive, Edit, and Approve Estimate

We will check apparel availablity, look at your artwork, and create a full estimate and mock up.
This will be sent to you via Email within 48 hours.
This is where you can edit the art, or make changes to the apparel order.
Once you are happy with estimate and mock up, you approve the order via Email.
Only THEN will we begin your order.

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We Print Step No.5
Your Apparel Order Is Printed

With your written approval, apparel is ordered.
We do not keep any inventory here.
When apparel arrives to our studio, we set up the screens for your design. Once set up, we hand print all the apparel in your order.


HOW SCREENPRINTING WORKS

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Payment Step No.6
Payment

With your estimate approval, we will send a payment link via Square (estimate total + 2.5%).
A deposit of 50% is asked to start your order.
You can avoid the processing fee by paying with cash or check.
Information on where to send or drop off payment will come with your estimate.

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Pick Up Step No.7
Pick Up - Ship - Deliver

You will receive an Email as soon as your order is ready.
At that point, we will make a plan for a time you can come by to pick up your shirts, a local Portland Oregon business delivery, or for shipping.

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